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Not so long ago, when environments were relatively stable, organizations kept their eyes on internal operations.

The definition of managerial work was decision-taking.

Today, as environments become more and more volatile, organizations are turning their gaze to the horizon, watching and struggling with a confusion of signals.

The core of managerial work now is to know what is going on in order to be able to decide what is to be done.

Sensing and making sense of the environment is the new competency for organizational growth and survival.


Source: Scanning the Environment, Chun Wei Choo, University of Toronto


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